Just a Reminder!!! Universal Orlando Resort Issues Official Statement Concerning Ongoing Technical Issues
Orlando, FL — Universal Orlando Resort has issued an official statement reminding guests about ongoing technical issues currently affecting select attractions across the park. The resort emphasized that teams are working swiftly to address the situation and ensure guest safety and satisfaction remain top priorities.
The announcement, released via Universal Orlando’s website and social media channels, comes in response to intermittent disruptions reported by guests over the past few days. These disruptions include temporary ride closures, extended wait times, and minor delays in park operations.
“Just a reminder to all our valued guests: We are currently addressing technical issues affecting a limited number of attractions at Universal Orlando Resort,” the official statement reads. “Our teams are working diligently behind the scenes to resolve these challenges as quickly and safely as possible. We sincerely appreciate your patience and understanding.”
While the resort did not specify which attractions are affected, guests have reported downtime at several high-profile rides, including in both Universal Studios Florida and Islands of Adventure. Despite the issues, the majority of park experiences—including dining, shows, and character meet-and-greets—remain fully operational.
In the meantime, Universal Orlando is offering the following to help offset the inconvenience:
Complimentary Express Passes for select ticket holders.
Real-time updates via the official Universal Orlando mobile app.
Additional entertainment and roaming performers in high-traffic areas.
Park-goers are encouraged to:
Check the app frequently for attraction statuses.
Speak with Guest Services representatives located throughout the park for assistance or compensation.
Follow instructions from staff, especially in areas with ongoing maintenance or restricted access.
A spokesperson for Universal Parks & Resorts added:
“We understand how important each moment of a guest’s visit is. We are fully committed to resolving these issues while maintaining the highest standards of safety, service, and fun.”
Universal Orlando Resort remains open and operational, and no park-wide closures have been announced at this time. Visitors with upcoming reservations or questions about specific attractions are encouraged to visit the resort’s official website or contact Guest Services directly.
This is a developing situation, and additional updates will be provided as necessary.
